Skip to main content

Log in to Boldo

Use this page to sign in to Boldo. Choose the standard flow with email and password, or the SSO flow, depending on how your organization is configured. If you are not sure which flow applies to you, ask your IT administrator which one your organization uses.

Boldo checks the sign-in method against each organization. The same personal account can use email and password for one organization and SSO for another, so use the method required by the organization you want to open.

Log in with email and password​

  1. Open the Boldo login page at https://app.boldo.io/login
  2. Enter your email address
  3. Enter your password
  4. Click Log in
  5. If Boldo asks for an MFA code, open your authenticator app, enter the current code, and validate

If the credentials are valid, Boldo signs you in and either opens your current organization or asks you to choose one.

If the organization requires SSO, or if email-password access is not enabled for you in that organization, Boldo prevents that session from opening the organization. Use the organization selector to confirm the required method, then sign out and sign in through the matching identity provider when needed.

Log in with SSO​

There are two ways to sign in with SSO, depending on how your organization has set it up.

From your identity provider​

If your organization has configured Boldo as an application in its identity provider (Okta, Microsoft Entra, Google Workspace...), click the Boldo tile directly from your company portal. Boldo authenticates you automatically without requiring a domain.

From the Boldo SSO page​

  1. Open the Boldo SSO login page at https://app.boldo.io/sso
  2. Enter your work domain, for example company.com
  3. Click Log in
  4. Boldo redirects you to your identity provider
  5. Authenticate with your identity provider - Boldo redirects you back automatically

The domain tells Boldo which SSO configuration to use for your organization. If the domain is wrong, Boldo cannot redirect you to the correct identity provider.

In both cases, if the SSO flow is correctly configured, Boldo signs you in and gives you access to the organizations where that SSO method is allowed for your account.

Confirm SSO sign-in​

In some cases, Boldo sends a confirmation link to your email address before linking the SSO method to your Boldo account.

  1. Start the SSO sign-in from Boldo or from your identity provider
  2. If Boldo asks you to check your email, open the confirmation email
  3. Click the confirmation link
  4. Click Confirm SSO sign-in
  5. Continue with your identity provider if Boldo redirects you there

Use the confirmation link only if you initiated the sign-in yourself. If the link expired, restart the SSO sign-in flow.

If sign-in does not work​

If the standard login does not work:

  • check that the email and password match the expected login method
  • check that the MFA code is current
  • check that the account is already verified
  • if Boldo says the account is temporarily locked, wait before trying again or reset your password if you are unsure it is correct

If you forgot your password, use the Forgot password link from the login screen. Read Forgot password.

If the SSO flow does not work:

  • check that the domain is the one configured by your organization
  • check that your identity provider authentication succeeds
  • check your inbox if Boldo asked you to confirm the SSO sign-in
  • ask your organization's IAM or SSO administrators to verify that you have been added correctly
  • confirm that the organization is reachable with the sign-in method used by your current session

If you can authenticate but do not land in a workspace, read Join or select an organization.

If the issue remains, email [email protected].